Comments on: Trulia Real Estate Search – Good Or Bad? http://www.rerockstar.com/2009/buyers/trulia-real-estate-search-good-or-bad/ "Your all access pass to San Antonio real estate." Fri, 12 Mar 2010 07:34:58 +0000 http://wordpress.org/?v=abc hourly 1 By: Rudy http://www.rerockstar.com/2009/buyers/trulia-real-estate-search-good-or-bad/comment-page-1/#comment-420 Rudy Mon, 06 Jul 2009 21:36:14 +0000 http://www.rerockstar.com/?p=914#comment-420 Hi Matt! Thanks again for bringing up some very important issues. Many of our sites listings come from our partners via a feed. Sometimes there are data errors upon initial agent/broker input, sometimes there's a technical glitch. People and technology are not perfect - so it's understandable when errors occur with images, price or descriptions. They key is to diagnose & remedy them expeditiously. BTW - We temporarily removed both listings in question as we work on diagnosing and correcting the errors. Thanks so much for flagging the properties. I agree that purposely misleading the public by using" bait and switch" type tactics is not cool. Data is updated daily and is presented based on the info we receive. So when a price change or property description is changed or property is sold on the agent/brokers site, it will be updated on Trulia as well. Manually entered listings if not updated frequently will be removed after 30 days. Consumers are looking for foreclosures on Trulia. We've received feedback from all sides regarding the Realty Trac data and and made great strides into making the property status clearer for all. As I mentioned to you privately in the past, we're working on something that I think you will embrace....stay tuned.... Best, Rudy Social Media Guru at Trulia Hi Matt!

Thanks again for bringing up some very important issues.

Many of our sites listings come from our partners via a feed. Sometimes there are data errors upon initial agent/broker input, sometimes there’s a technical glitch. People and technology are not perfect – so it’s understandable when errors occur with images, price or descriptions. They key is to diagnose & remedy them expeditiously.

BTW – We temporarily removed both listings in question as we work on diagnosing and correcting the errors. Thanks so much for flagging the properties.

I agree that purposely misleading the public by using” bait and switch” type tactics is not cool.

Data is updated daily and is presented based on the info we receive. So when a price change or property description is changed or property is sold on the agent/brokers site, it will be updated on Trulia as well. Manually entered listings if not updated frequently will be removed after 30 days.

Consumers are looking for foreclosures on Trulia. We’ve received feedback from all sides regarding the Realty Trac data and and made great strides into making the property status clearer for all.

As I mentioned to you privately in the past, we’re working on something that I think you will embrace….stay tuned….

Best,

Rudy
Social Media Guru at Trulia

]]> By: rerockstar http://www.rerockstar.com/2009/buyers/trulia-real-estate-search-good-or-bad/comment-page-1/#comment-416 rerockstar Mon, 06 Jul 2009 04:46:21 +0000 http://www.rerockstar.com/?p=914#comment-416 Jared - I agree. I've also caught some agents using it to try and "set up" other agents. I find that truly distasteful. The good thing is that Trulia is rather responsive and you can literally send a tweet to Rudy @trulia and get pretty quick responses. By the way, I like the simplicity of your iPhone app. Nice work. Jared – I agree. I’ve also caught some agents using it to try and “set up” other agents. I find that truly distasteful. The good thing is that Trulia is rather responsive and you can literally send a tweet to Rudy @trulia and get pretty quick responses.

By the way, I like the simplicity of your iPhone app. Nice work.

]]> By: Jared http://www.rerockstar.com/2009/buyers/trulia-real-estate-search-good-or-bad/comment-page-1/#comment-415 Jared Mon, 06 Jul 2009 04:30:15 +0000 http://www.rerockstar.com/?p=914#comment-415 The best thing for consumers to do in my opinion is contact a local real estate professional if they are serious about buying or selling. Sites like Trulia and Zillow are so automated that false information will always be an issue. Talk to someone local who personally knows the market you are interested in. The best thing for consumers to do in my opinion is contact a local real estate professional if they are serious about buying or selling. Sites like Trulia and Zillow are so automated that false information will always be an issue. Talk to someone local who personally knows the market you are interested in.

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